Frequently Asked Questions
Q: How do I make a reservation?
We’re excited for you to be our guest! You can book now by clicking here.
Q: Can I book for a single night?
Sorry, no. There is a three-night minimum for the 2022 season.
Q: What are check-in and check-out times?
Check-in is after 3:00 P.M
Check-out is 10:00 am.
Q: Will someone be there to check me in when I arrive?
No need to check in. Prior to your arrival date, you will receive an e-mail with the passcode to unlock your cottage. Just unpack and let the fun begin!
Q: How many people can stay in a single cottage?
Five guests maximum per cottage.
Q: Is smoking allowed in the cottages?
NO. Per the rental agreement, all cottages are non-smoking and a $250 fee will be assessed for smoking of any substance in the unit.
Q: When do I have to pay? Can I pay upon arrival?
To hold your reservation, full payment is due upon booking. We accept all major credit cards through Paypal at checkout.
Q: Can I get a refund if I need to cancel?
Refunds will be issued only if you cancel at least 60 days prior to your check-in date. If you cancel less than 60 days in advance and we are able to rebook, you will be refunded the rebook amount.
Q: What amenities are offered in the cottages?
Each cottage has a kitchenette with stove and oven, refrigerator, microwave, coffeemaker, toaster, dishes, glassware, pots and pans, and silverware. You may want to bring a favorite pan and/or knife if you plan to do a lot of cooking during your stay.
Bedrooms have either one double bed, one twin bed and one double bed, or two twin beds. See reservation page for specific details on each room.
Living areas have one full size sleeper sofa, dining table and chairs, smart TV, and a large picture window with awesome lake views.
Covered porch facing the lake has two chairs, table, and a charcoal grill.
A larger propane and a charcoal grill are available in the common yard area (you’ll need to provide your own charcoal and/or propane tank) as well as picnic tables, beach chairs, loungers, and hammocks for your use!
Q: Do cottages have air conditioning?
There are no air conditioners, but these beachfront cottages stay cool throughout the summer from the lake breezes, block construction and ceiling fans.
Q: Are the cottages heated?
While a nice warm blanket will be enough on most summer nights, a limited number of electric heaters are available on request. North Michigan summer weather can range from needing a swimsuit to raincoat to a heavy sweatshirt in a single day, so bring layers and don’t forget to pack a few blankets.
Q: Do I need to bring my own linens, blankets and pillows?
Sheets, comforter, pillows, paper products, dish and hand soap are provided. Please bring your own bath and beach towels and extra blankets.
Q: Is parking available on-site?
Yes. You may park one vehicle right in front of your cottage. No hauling required. If you need to bring more than one vehicle per cottage when the resort is fully booked, parking may get tight, but there is an MDOT commuter lot just a bit south of us which can be used for overflow parking.
Q: Is firewood available on-site?
Yes. Bundles of wood are available for purchase for $6 each. Just grab from the pile and place money in the cash box. There are also a number of places buy bundles of wood nearby on US 23.
Q: Do I need to clean the cabin before checkout?
For the convenience of our guests, we assess a $75 cleaning fee per reservation to have cottages cleaned and prepared by a professional service after check-out. We ask only that you please wash dishes, clean leftover food from the refrigerator, and dispose of trash in the dumpster on the north side of the house. Per the rental agreement, all cottages are non-smoking and a $250 fee will be assessed for smoking of any substance in the unit.
Q: Do you have a lost and found?
While management is not responsible for lost items, please contact us if you believe you’ve left something behind. We will do our best to identify it and make arrangements for you to recover it.
Q: Do you offer any deals or amenities for special events?
If you have any special requests or needs or are celebrating an extra special occasion besides a fantastic summer getaway just let us know! Blue Haven can accommodate 56+ cottage guests and we have the picnic tables, parking, and activity space to host your family reunion, wedding reception, or group event—but large groups are encouraged to book early
Q: What’s the best way to contact management with other questions about a reservation?
Please email firstname.lastname@example.org
Let’s make summer memories on the beach!
We look forward to having you join us this year and many more to come!